2020-2025 Global Telesales Market Report - Production and Consumption Professional Analysis (Impact of COVID-19)


  • This report elaborates the market size, market characteristics, and market growth of the Telesales industry, and breaks down according to the type, application, and consumption area of Telesales. The report also conducted a PESTEL analysis of the industry to study the main influencing factors and entry barriers of the industry.


    In Chapter 3.4 of the report, the impact of the COVID-19 outbreak on the industry was fully assessed. Fully risk assessment and industry recommendations were made for Telesales in a special period. This chapter also compares the markets of Pre COVID-19 and Post COVID-19.

    In addition, chapters 8-12 consider the impact of COVID-19 on the regional economy.


    Key players in the global Telesales market covered in Chapter 13:

    APAC LeadGen

    Genpact

    Capgemini Outsourcing Services

    WNS Global

    CPM

    International Business Machines Corporation (IBM)

    Wipro BPO

    Accenture

    TSL Marketing

    Infosys BPO

    Callbox

    Hinduja TMT

    Aegis BPO

    Sitel


    In Chapter 6, on the basis of types, the Telesales market from 2015 to 2025 is primarily split into:

    B2B

    B2C


    In Chapter 7, on the basis of applications, the Telesales market from 2015 to 2025 covers:

    BFSI

    Consumer Goods & Retail

    Consulting (Education and Job)

    IT & Telecom

    Government

    Manufacturing

    Healthcare

    Life Sciences


    Geographically, the detailed analysis of production, trade of the following countries is covered in Chapter 4.2, 5:

    United States

    Europe

    China

    Japan

    India


    Geographically, the detailed analysis of consumption, revenue, market share and growth rate of the following regions are covered in Chapter 8, 9, 10, 11, 12:

    North America (Covered in Chapter 8)

    United States

    Canada

    Mexico

    Europe (Covered in Chapter 9)

    Germany

    UK

    France

    Italy

    Spain

    Others

    Asia-Pacific (Covered in Chapter 10)

    China

    Japan

    India

    South Korea

    Southeast Asia

    Others

    Middle East and Africa (Covered in Chapter 11)

    Saudi Arabia

    UAE

    South Africa

    Others

    South America (Covered in Chapter 12)

    Brazil

    Others


    Years considered for this report:

    Historical Years: 2015-2019

    Base Year: 2019

    Estimated Year: 2020

    Forecast Period: 2020-2025

     

  • With tables and figures helping analyze worldwide Global Telesales market, this research provides key statistics on the state of the industry and is a valuable source of guidance and direction for companies and individuals interested in the market.

    Table of Content

    1 Telesales Market - Research Scope

    1.1 Study Goals

    1.2 Market Definition and Scope

    1.3 Key Market Segments

    1.4 Study and Forecasting Years


    2 Telesales Market - Research Methodology

    2.1 Methodology

    2.2 Research Data Source

    2.2.1 Secondary Data
    2.2.2 Primary Data
    2.2.3 Market Size Estimation
    2.2.4 Legal Disclaimer

    3 Telesales Market Forces

    3.1 Global Telesales Market Size

    3.2 Top Impacting Factors (PESTEL Analysis)

    3.2.1 Political Factors
    3.2.2 Economic Factors
    3.2.3 Social Factors
    3.2.4 Technological Factors
    3.2.5 Environmental Factors
    3.2.6 Legal Factors

    3.3 Industry Trend Analysis

    3.4 Industry Trends Under COVID-19

    3.4.1 Risk Assessment on COVID-19
    3.4.2 Assessment of the Overall Impact of COVID-19 on the Industry
    3.4.3 Pre COVID-19 and Post COVID-19 Market Scenario

    3.5 Industry Risk Assessment


    4 Telesales Market - By Geography

    4.1 Global Telesales Market Value and Market Share by Regions

    4.1.1 Global Telesales Value ($) by Region (2015-2020)
    4.1.2 Global Telesales Value Market Share by Regions (2015-2020)

    4.2 Global Telesales Market Production and Market Share by Major Countries

    4.2.1 Global Telesales Production by Major Countries (2015-2020)
    4.2.2 Global Telesales Production Market Share by Major Countries (2015-2020)

    4.3 Global Telesales Market Consumption and Market Share by Regions

    4.3.1 Global Telesales Consumption by Regions (2015-2020)
    4.3.2 Global Telesales Consumption Market Share by Regions (2015-2020)

    5 Telesales Market - By Trade Statistics

    5.1 Global Telesales Export and Import

    5.2 United States Telesales Export and Import (2015-2020)

    5.3 Europe Telesales Export and Import (2015-2020)

    5.4 China Telesales Export and Import (2015-2020)

    5.5 Japan Telesales Export and Import (2015-2020)

    5.6 India Telesales Export and Import (2015-2020)

    5.7

    6 Telesales Market - By Type

    6.1 Global Telesales Production and Market Share by Types (2015-2020)

    6.1.1 Global Telesales Production by Types (2015-2020)
    6.1.2 Global Telesales Production Market Share by Types (2015-2020)

    6.2 Global Telesales Value and Market Share by Types (2015-2020)

    6.2.1 Global Telesales Value by Types (2015-2020)
    6.2.2 Global Telesales Value Market Share by Types (2015-2020)

    6.3 Global Telesales Production, Price and Growth Rate of B2B (2015-2020)

    6.4 Global Telesales Production, Price and Growth Rate of B2C (2015-2020)


    7 Telesales Market - By Application

    7.1 Global Telesales Consumption and Market Share by Applications (2015-2020)

    7.1.1 Global Telesales Consumption by Applications (2015-2020)
    7.1.2 Global Telesales Consumption Market Share by Applications (2015-2020)

    7.2 Global Telesales Consumption and Growth Rate of BFSI (2015-2020)

    7.3 Global Telesales Consumption and Growth Rate of Consumer Goods & Retail (2015-2020)

    7.4 Global Telesales Consumption and Growth Rate of Consulting (Education and Job) (2015-2020)

    7.5 Global Telesales Consumption and Growth Rate of IT & Telecom (2015-2020)

    7.6 Global Telesales Consumption and Growth Rate of Government (2015-2020)

    7.7 Global Telesales Consumption and Growth Rate of Manufacturing (2015-2020)
    7.8 Global Telesales Consumption and Growth Rate of Healthcare (2015-2020)
    7.9 Global Telesales Consumption and Growth Rate of Life Sciences (2015-2020)

    8 North America Telesales Market

    8.1 North America Telesales Market Size

    8.2 United States Telesales Market Size

    8.3 Canada Telesales Market Size

    8.4 Mexico Telesales Market Size

    8.5 The Influence of COVID-19 on North America Market


    9 Europe Telesales Market Analysis

    9.1 Europe Telesales Market Size

    9.2 Germany Telesales Market Size

    9.3 United Kingdom Telesales Market Size

    9.4 France Telesales Market Size

    9.5 Italy Telesales Market Size

    9.6 Spain Telesales Market Size

    9.7 The Influence of COVID-19 on Europe Market

    10 Asia-Pacific Telesales Market Analysis

    10.1 Asia-Pacific Telesales Market Size

    10.2 China Telesales Market Size

    10.3 Japan Telesales Market Size

    10.4 South Korea Telesales Market Size

    10.5 Southeast Asia Telesales Market Size

    10.6 India Telesales Market Size

    10.7 The Influence of COVID-19 on Asia Pacific Market

    11 Middle East and Africa Telesales Market Analysis

    11.1 Middle East and Africa Telesales Market Size

    11.2 Saudi Arabia Telesales Market Size

    11.3 UAE Telesales Market Size

    11.4 South Africa Telesales Market Size

    11.5 The Influence of COVID-19 on Middle East and Africa Market


    12 South America Telesales Market Analysis

    12.1 South America Telesales Market Size

    12.2 Brazil Telesales Market Size

    12.3 The Influence of COVID-19 on South America Market


    13 Company Profiles

    13.1 APAC LeadGen

    13.1.1 APAC LeadGen Basic Information
    13.1.2 APAC LeadGen Product Profiles, Application and Specification
    13.1.3 APAC LeadGen Telesales Market Performance (2015-2020)

    13.2 Genpact

    13.2.1 Genpact Basic Information
    13.2.2 Genpact Product Profiles, Application and Specification
    13.2.3 Genpact Telesales Market Performance (2015-2020)

    13.3 Capgemini Outsourcing Services

    13.3.1 Capgemini Outsourcing Services Basic Information
    13.3.2 Capgemini Outsourcing Services Product Profiles, Application and Specification
    13.3.3 Capgemini Outsourcing Services Telesales Market Performance (2015-2020)

    13.4 WNS Global

    13.4.1 WNS Global Basic Information
    13.4.2 WNS Global Product Profiles, Application and Specification
    13.4.3 WNS Global Telesales Market Performance (2015-2020)

    13.5 CPM

    13.5.1 CPM Basic Information
    13.5.2 CPM Product Profiles, Application and Specification
    13.5.3 CPM Telesales Market Performance (2015-2020)

    13.6 International Business Machines Corporation (IBM)

    13.6.1 International Business Machines Corporation (IBM) Basic Information
    13.6.2 International Business Machines Corporation (IBM) Product Profiles, Application and Specification
    13.6.3 International Business Machines Corporation (IBM) Telesales Market Performance (2015-2020)
    13.7 Wipro BPO
    13.7.1 Wipro BPO Basic Information
    13.7.2 Wipro BPO Product Profiles, Application and Specification
    13.7.3 Wipro BPO Telesales Market Performance (2015-2020)
    13.8 Accenture
    13.8.1 Accenture Basic Information
    13.8.2 Accenture Product Profiles, Application and Specification
    13.8.3 Accenture Telesales Market Performance (2015-2020)
    13.9 TSL Marketing
    13.9.1 TSL Marketing Basic Information
    13.9.2 TSL Marketing Product Profiles, Application and Specification
    13.9.3 TSL Marketing Telesales Market Performance (2015-2020)

    13.10 Infosys BPO

    13.10.1 Infosys BPO Basic Information
    13.10.2 Infosys BPO Product Profiles, Application and Specification
    13.10.3 Infosys BPO Telesales Market Performance (2015-2020)
    13.11 Callbox
    13.11.1 Callbox Basic Information
    13.11.2 Callbox Product Profiles, Application and Specification
    13.11.3 Callbox Telesales Market Performance (2015-2020)
    13.12 Hinduja TMT
    13.12.1 Hinduja TMT Basic Information
    13.12.2 Hinduja TMT Product Profiles, Application and Specification
    13.12.3 Hinduja TMT Telesales Market Performance (2015-2020)
    13.13 Aegis BPO
    13.13.1 Aegis BPO Basic Information
    13.13.2 Aegis BPO Product Profiles, Application and Specification
    13.13.3 Aegis BPO Telesales Market Performance (2015-2020)
    13.14 Sitel
    13.14.1 Sitel Basic Information
    13.14.2 Sitel Product Profiles, Application and Specification
    13.14.3 Sitel Telesales Market Performance (2015-2020)

    14 Market Forecast - By Regions

    14.1 North America Telesales Market Forecast (2020-2025)

    14.2 Europe Telesales Market Forecast (2020-2025)

    14.3 Asia-Pacific Telesales Market Forecast (2020-2025)

    14.4 Middle East and Africa Telesales Market Forecast (2020-2025)

    14.5 South America Telesales Market Forecast (2020-2025)


    15 Market Forecast - By Type and Applications

    15.1 Global Telesales Market Forecast by Types (2020-2025)

    15.1.1 Global Telesales Market Forecast Production and Market Share by Types (2020-2025)
    15.1.2 Global Telesales Market Forecast Value and Market Share by Types (2020-2025)

    15.2 Global Telesales Market Forecast by Applications (2020-2025)


    List of Tables and Figures
    Figure Telesales Picture
    Table Telesales Key Market Segments
    Figure Study and Forecasting Years
    Figure Global Telesales Market Size and Growth Rate 2015-2025
    Figure Industry PESTEL Analysis
    Figure Global COVID-19 Status
    Figure Market Size Forecast Comparison of Pre COVID-19 and Post COVID-19
    Figure Global Telesales Value ($) and Growth Rate (2015-2020)
    Table Global Telesales Value ($) by Countries (2015-2020)
    Table Global Telesales Value Market Share by Regions (2015-2020)
    Figure Global Telesales Value Market Share by Regions in 2019
    Figure Global Telesales Production and Growth Rate (2015-2020)
    Table Global Telesales Production by Major Countries (2015-2020)
    Table Global Telesales Production Market Share by Major Countries (2015-2020)
    Figure Global Telesales Production Market Share by Regions in 2019
    Figure Global Telesales Consumption and Growth Rate (2015-2020)
    Table Global Telesales Consumption by Regions (2015-2020)
    Table Global Telesales Consumption Market Share by Regions (2015-2020)
    Figure Global Telesales Consumption Market Share by Regions in 2019
    Table Global Telesales Export Top 3 Country 2019
    Table Global Telesales Import Top 3 Country 2019
    Table United States Telesales Export and Import (2015-2020)
    Table Europe Telesales Export and Import (2015-2020)
    Table China Telesales Export and Import (2015-2020)
    Table Japan Telesales Export and Import (2015-2020)
    Table India Telesales Export and Import (2015-2020)
    Table Global Telesales Production by Types (2015-2020)
    Table Global Telesales Production Market Share by Types (2015-2020)
    Figure Global Telesales Production Share by Type (2015-2020)
    Table Global Telesales Value by Types (2015-2020)
    Table Global Telesales Value Market Share by Types (2015-2020)
    Figure Global Telesales Value Share by Type (2015-2020)
    Figure Global B2B Production and Growth Rate (2015-2020)
    Figure Global B2B Price (2015-2020)
    Figure Global B2C Production and Growth Rate (2015-2020)
    Figure Global B2C Price (2015-2020)
    Table Global Telesales Consumption by Applications (2015-2020)
    Table Global Telesales Consumption Market Share by Applications (2015-2020)
    Figure Global Telesales Consumption Share by Application (2015-2020)
    Figure Global BFSI Consumption and Growth Rate (2015-2020)
    Figure Global Consumer Goods & Retail Consumption and Growth Rate (2015-2020)
    Figure Global Consulting (Education and Job) Consumption and Growth Rate (2015-2020)
    Figure Global IT & Telecom Consumption and Growth Rate (2015-2020)
    Figure Global Government Consumption and Growth Rate (2015-2020)
    Figure Global Manufacturing Consumption and Growth Rate (2015-2020)
    Figure Global Healthcare Consumption and Growth Rate (2015-2020)
    Figure Global Life Sciences Consumption and Growth Rate (2015-2020)
    Figure North America Telesales Market Consumption and Growth Rate (2015-2020)
    Table North America Telesales Consumption by Countries (2015-2020)
    Table North America Telesales Consumption Market Share by Countries (2015-2020)
    Figure North America Telesales Consumption Market Share by Countries (2015-2020)
    Figure United States Telesales Market Consumption and Growth Rate (2015-2020)
    Figure Canada Telesales Market Consumption and Growth Rate (2015-2020)
    Figure Mexico Telesales Market Consumption and Growth Rate (2015-2020)
    Figure North America COVID-19 Status
    Figure Europe Telesales Market Consumption and Growth Rate (2015-2020)
    Table Europe Telesales Consumption by Countries (2015-2020)
    Table Europe Telesales Consumption Market Share by Countries (2015-2020)
    Figure Europe Telesales Consumption Market Share by Countries (2015-2020)
    Figure Germany Telesales Market Consumption and Growth Rate (2015-2020)
    Figure United Kingdom Telesales Market Consumption and Growth Rate (2015-2020)
    Figure France Telesales Market Consumption and Growth Rate (2015-2020)
    Figure Italy Telesales Market Consumption and Growth Rate (2015-2020)
    Figure Spain Telesales Market Consumption and Growth Rate (2015-2020)
    Figure Europe COVID-19 Status
    Figure Asia-Pacific Telesales Market Consumption and Growth Rate (2015-2020)
    Table Asia-Pacific Telesales Consumption by Countries (2015-2020)
    Table Asia-Pacific Telesales Consumption Market Share by Countries (2015-2020)
    Figure Asia-Pacific Telesales Consumption Market Share by Countries (2015-2020)
    Figure China Telesales Market Consumption and Growth Rate (2015-2020)
    Figure Japan Telesales Market Consumption and Growth Rate (2015-2020)
    Figure South Korea Telesales Market Consumption and Growth Rate (2015-2020)
    Figure Southeast Asia Telesales Market Consumption and Growth Rate (2015-2020)
    Figure India Telesales Market Consumption and Growth Rate (2015-2020)
    Figure Asia Pacific COVID-19 Status
    Figure Middle East and Africa Telesales Market Consumption and Growth Rate (2015-2020)
    Table Middle East and Africa Telesales Consumption by Countries (2015-2020)
    Table Middle East and Africa Telesales Consumption Market Share by Countries (2015-2020)
    Figure Middle East and Africa Telesales Consumption Market Share by Countries (2015-2020)
    Figure Saudi Arabia Telesales Market Consumption and Growth Rate (2015-2020)
    Figure UAE Telesales Market Consumption and Growth Rate (2015-2020)
    Figure South Africa Telesales Market Consumption and Growth Rate (2015-2020)
    Figure South America Telesales Market Consumption and Growth Rate (2015-2020)
    Table South America Telesales Consumption by Countries (2015-2020)
    Table South America Telesales Consumption Market Share by Countries (2015-2020)
    Figure South America Telesales Consumption Market Share by Countries (2015-2020)
    Figure Brazil Telesales Market Consumption and Growth Rate (2015-2020)
    Table APAC LeadGen Company Profile
    Table APAC LeadGen Production, Value, Price, Gross Margin 2015-2020
    Figure APAC LeadGen Production and Growth Rate
    Figure APAC LeadGen Value ($) Market Share 2015-2020
    Table Genpact Company Profile
    Table Genpact Production, Value, Price, Gross Margin 2015-2020
    Figure Genpact Production and Growth Rate
    Figure Genpact Value ($) Market Share 2015-2020
    Table Capgemini Outsourcing Services Company Profile
    Table Capgemini Outsourcing Services Production, Value, Price, Gross Margin 2015-2020
    Figure Capgemini Outsourcing Services Production and Growth Rate
    Figure Capgemini Outsourcing Services Value ($) Market Share 2015-2020
    Table WNS Global Company Profile
    Table WNS Global Production, Value, Price, Gross Margin 2015-2020
    Figure WNS Global Production and Growth Rate
    Figure WNS Global Value ($) Market Share 2015-2020
    Table CPM Company Profile
    Table CPM Production, Value, Price, Gross Margin 2015-2020
    Figure CPM Production and Growth Rate
    Figure CPM Value ($) Market Share 2015-2020
    Table International Business Machines Corporation (IBM) Company Profile
    Table International Business Machines Corporation (IBM) Production, Value, Price, Gross Margin 2015-2020
    Figure International Business Machines Corporation (IBM) Production and Growth Rate
    Figure International Business Machines Corporation (IBM) Value ($) Market Share 2015-2020
    Table Wipro BPO Company Profile
    Table Wipro BPO Production, Value, Price, Gross Margin 2015-2020
    Figure Wipro BPO Production and Growth Rate
    Figure Wipro BPO Value ($) Market Share 2015-2020
    Table Accenture Company Profile
    Table Accenture Production, Value, Price, Gross Margin 2015-2020
    Figure Accenture Production and Growth Rate
    Figure Accenture Value ($) Market Share 2015-2020
    Table TSL Marketing Company Profile
    Table TSL Marketing Production, Value, Price, Gross Margin 2015-2020
    Figure TSL Marketing Production and Growth Rate
    Figure TSL Marketing Value ($) Market Share 2015-2020
    Table Infosys BPO Company Profile
    Table Infosys BPO Production, Value, Price, Gross Margin 2015-2020
    Figure Infosys BPO Production and Growth Rate
    Figure Infosys BPO Value ($) Market Share 2015-2020
    Table Callbox Company Profile
    Table Callbox Production, Value, Price, Gross Margin 2015-2020
    Figure Callbox Production and Growth Rate
    Figure Callbox Value ($) Market Share 2015-2020
    Table Hinduja TMT Company Profile
    Table Hinduja TMT Production, Value, Price, Gross Margin 2015-2020
    Figure Hinduja TMT Production and Growth Rate
    Figure Hinduja TMT Value ($) Market Share 2015-2020
    Table Aegis BPO Company Profile
    Table Aegis BPO Production, Value, Price, Gross Margin 2015-2020
    Figure Aegis BPO Production and Growth Rate
    Figure Aegis BPO Value ($) Market Share 2015-2020
    Table Sitel Company Profile
    Table Sitel Production, Value, Price, Gross Margin 2015-2020
    Figure Sitel Production and Growth Rate
    Figure Sitel Value ($) Market Share 2015-2020
    Figure North America Market Consumption and Growth Rate Forecast (2020-2025)
    Figure Europe Market Consumption and Growth Rate Forecast (2020-2025)
    Figure Asia-Pacific Market Consumption and Growth Rate Forecast (2020-2025)
    Figure Middle East and Africa Market Consumption and Growth Rate Forecast (2020-2025)
    Figure South America Market Consumption and Growth Rate Forecast (2020-2025)
    Table Global Telesales Market Forecast Production by Types (2020-2025)
    Table Global Telesales Market Forecast Production Share by Types (2020-2025)
    Table Global Telesales Market Forecast Value ($) by Types (2020-2025)
    Table Global Telesales Market Forecast Value Share by Types (2020-2025)
    Table Global Telesales Market Forecast Consumption by Applications (2020-2025)
    Table Global Telesales Market Forecast Consumption Share by Applications (2020-2025)

     

  • The Global Telesales Market has been segregated into various crucial divisions including applications, types, and regions. Each market segment is intensively studied in the report contemplating its market acceptance, worthiness, demand, and growth prospects. The segmentation analysis will help the client to customize their marketing approach to have a better command of each segment and to identify the most prospective customer base.

    Report Objectives / Segmentation Covered :
    By Companies / players:
      By Regions:
        By Type:
          By Application:
          Frequently asked questions(FAQ's):
          What gaps and opportunities are seen in the Global Telesales Market?

          The flow of investment into the Global Telesales Market, which is utilizing technologies to drive efficiency and high volume, clearly shows the market opportunity.

          How big is the Global Telesales Market by 2029?

          It is expected that the Global Telesales Market will reach USD XX million by 2029.

          What does the future hold for the Global Telesales Market?

          As the shift to value addition continues, companies in the Global Telesales Market face the dual challenge of improving interoperability to optimize performance and experience.

          What is the estimated global market value of the Global Telesales Market?

          The Global Telesales Market is expected to reach a considerable market valuation.

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