2020-2025 Global Service Desk Software Market Report - Production and Consumption Professional Analysis (Impact of COVID-19)
- Report Code : MAI2600885
- Published On: Jul, 2021
- Category : Computing & Technology
- Pages : 123
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This report elaborates the market size, market characteristics, and market growth of the Service Desk Software industry, and breaks down according to the type, application, and consumption area of Service Desk Software. The report also conducted a PESTEL analysis of the industry to study the main influencing factors and entry barriers of the industry.
In Chapter 3.4 of the report, the impact of the COVID-19 outbreak on the industry was fully assessed. Fully risk assessment and industry recommendations were made for Service Desk Software in a special period. This chapter also compares the markets of Pre COVID-19 and Post COVID-19.
In addition, chapters 8-12 consider the impact of COVID-19 on the regional economy.
Key players in the global Service Desk Software market covered in Chapter 13:
Freshservice
Zendesk
Wolken
ManageEngine ServiceDesk Plus
ServiceNow
EasyVista
Atlassian
Track-It!
Spiceworks
C-Desk
Agiloft
JIRA Service Desk
Cherwell Service Management
SysAid
Spiceworks
Re:Desk
GoToAssist
VMware Service Manager
Samanage
BMC Remedy
In Chapter 6, on the basis of types, the Service Desk Software market from 2015 to 2025 is primarily split into:
Cloud Based
On Premise
In Chapter 7, on the basis of applications, the Service Desk Software market from 2015 to 2025 covers:
Healthcare
IT Support
Education
Others
Geographically, the detailed analysis of production, trade of the following countries is covered in Chapter 4.2, 5:
United States
Europe
China
Japan
India
Geographically, the detailed analysis of consumption, revenue, market share and growth rate of the following regions are covered in Chapter 8, 9, 10, 11, 12:
North America (Covered in Chapter 8)
United States
Canada
Mexico
Europe (Covered in Chapter 9)
Germany
UK
France
Italy
Spain
Others
Asia-Pacific (Covered in Chapter 10)
China
Japan
India
South Korea
Southeast Asia
Others
Middle East and Africa (Covered in Chapter 11)
Saudi Arabia
UAE
South Africa
Others
South America (Covered in Chapter 12)
Brazil
Others
Years considered for this report:
Historical Years: 2015-2019
Base Year: 2019
Estimated Year: 2020
Forecast Period: 2020-2025
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With tables and figures helping analyze worldwide Global Service Desk Software market, this research provides key statistics on the state of the industry and is a valuable source of guidance and direction for companies and individuals interested in the market.
Table of Content
1 Service Desk Software Market - Research Scope1.1 Study Goals
1.2 Market Definition and Scope
1.3 Key Market Segments
1.4 Study and Forecasting Years
2 Service Desk Software Market - Research Methodology2.1 Methodology
2.2 Research Data Source
2.2.1 Secondary Data
2.2.2 Primary Data
2.2.3 Market Size Estimation
2.2.4 Legal Disclaimer
3 Service Desk Software Market Forces3.1 Global Service Desk Software Market Size
3.2 Top Impacting Factors (PESTEL Analysis)
3.2.1 Political Factors
3.2.2 Economic Factors
3.2.3 Social Factors
3.2.4 Technological Factors
3.2.5 Environmental Factors
3.2.6 Legal Factors3.3 Industry Trend Analysis
3.4 Industry Trends Under COVID-19
3.4.1 Risk Assessment on COVID-19
3.4.2 Assessment of the Overall Impact of COVID-19 on the Industry
3.4.3 Pre COVID-19 and Post COVID-19 Market Scenario3.5 Industry Risk Assessment
4 Service Desk Software Market - By Geography4.1 Global Service Desk Software Market Value and Market Share by Regions
4.1.1 Global Service Desk Software Value ($) by Region (2015-2020)
4.1.2 Global Service Desk Software Value Market Share by Regions (2015-2020)4.2 Global Service Desk Software Market Production and Market Share by Major Countries
4.2.1 Global Service Desk Software Production by Major Countries (2015-2020)
4.2.2 Global Service Desk Software Production Market Share by Major Countries (2015-2020)4.3 Global Service Desk Software Market Consumption and Market Share by Regions
4.3.1 Global Service Desk Software Consumption by Regions (2015-2020)
4.3.2 Global Service Desk Software Consumption Market Share by Regions (2015-2020)
5 Service Desk Software Market - By Trade Statistics5.1 Global Service Desk Software Export and Import
5.2 United States Service Desk Software Export and Import (2015-2020)
5.3 Europe Service Desk Software Export and Import (2015-2020)
5.4 China Service Desk Software Export and Import (2015-2020)
5.5 Japan Service Desk Software Export and Import (2015-2020)
5.6 India Service Desk Software Export and Import (2015-2020)
5.7
6 Service Desk Software Market - By Type6.1 Global Service Desk Software Production and Market Share by Types (2015-2020)
6.1.1 Global Service Desk Software Production by Types (2015-2020)
6.1.2 Global Service Desk Software Production Market Share by Types (2015-2020)6.2 Global Service Desk Software Value and Market Share by Types (2015-2020)
6.2.1 Global Service Desk Software Value by Types (2015-2020)
6.2.2 Global Service Desk Software Value Market Share by Types (2015-2020)6.3 Global Service Desk Software Production, Price and Growth Rate of Cloud Based (2015-2020)
6.4 Global Service Desk Software Production, Price and Growth Rate of On Premise (2015-2020)
7 Service Desk Software Market - By Application7.1 Global Service Desk Software Consumption and Market Share by Applications (2015-2020)
7.1.1 Global Service Desk Software Consumption by Applications (2015-2020)
7.1.2 Global Service Desk Software Consumption Market Share by Applications (2015-2020)7.2 Global Service Desk Software Consumption and Growth Rate of Healthcare (2015-2020)
7.3 Global Service Desk Software Consumption and Growth Rate of IT Support (2015-2020)
7.4 Global Service Desk Software Consumption and Growth Rate of Education (2015-2020)
7.5 Global Service Desk Software Consumption and Growth Rate of Others (2015-2020)
8 North America Service Desk Software Market8.1 North America Service Desk Software Market Size
8.2 United States Service Desk Software Market Size
8.3 Canada Service Desk Software Market Size
8.4 Mexico Service Desk Software Market Size
8.5 The Influence of COVID-19 on North America Market
9 Europe Service Desk Software Market Analysis9.1 Europe Service Desk Software Market Size
9.2 Germany Service Desk Software Market Size
9.3 United Kingdom Service Desk Software Market Size
9.4 France Service Desk Software Market Size
9.5 Italy Service Desk Software Market Size
9.6 Spain Service Desk Software Market Size
9.7 The Influence of COVID-19 on Europe Market
10 Asia-Pacific Service Desk Software Market Analysis10.1 Asia-Pacific Service Desk Software Market Size
10.2 China Service Desk Software Market Size
10.3 Japan Service Desk Software Market Size
10.4 South Korea Service Desk Software Market Size
10.5 Southeast Asia Service Desk Software Market Size
10.6 India Service Desk Software Market Size
10.7 The Influence of COVID-19 on Asia Pacific Market
11 Middle East and Africa Service Desk Software Market Analysis11.1 Middle East and Africa Service Desk Software Market Size
11.2 Saudi Arabia Service Desk Software Market Size
11.3 UAE Service Desk Software Market Size
11.4 South Africa Service Desk Software Market Size
11.5 The Influence of COVID-19 on Middle East and Africa Market
12 South America Service Desk Software Market Analysis12.1 South America Service Desk Software Market Size
12.2 Brazil Service Desk Software Market Size
12.3 The Influence of COVID-19 on South America Market
13 Company Profiles13.1 Freshservice
13.1.1 Freshservice Basic Information
13.1.2 Freshservice Product Profiles, Application and Specification
13.1.3 Freshservice Service Desk Software Market Performance (2015-2020)13.2 Zendesk
13.2.1 Zendesk Basic Information
13.2.2 Zendesk Product Profiles, Application and Specification
13.2.3 Zendesk Service Desk Software Market Performance (2015-2020)13.3 Wolken
13.3.1 Wolken Basic Information
13.3.2 Wolken Product Profiles, Application and Specification
13.3.3 Wolken Service Desk Software Market Performance (2015-2020)13.4 ManageEngine ServiceDesk Plus
13.4.1 ManageEngine ServiceDesk Plus Basic Information
13.4.2 ManageEngine ServiceDesk Plus Product Profiles, Application and Specification
13.4.3 ManageEngine ServiceDesk Plus Service Desk Software Market Performance (2015-2020)13.5 ServiceNow
13.5.1 ServiceNow Basic Information
13.5.2 ServiceNow Product Profiles, Application and Specification
13.5.3 ServiceNow Service Desk Software Market Performance (2015-2020)13.6 EasyVista
13.6.1 EasyVista Basic Information
13.6.2 EasyVista Product Profiles, Application and Specification
13.6.3 EasyVista Service Desk Software Market Performance (2015-2020)
13.7 Atlassian
13.7.1 Atlassian Basic Information
13.7.2 Atlassian Product Profiles, Application and Specification
13.7.3 Atlassian Service Desk Software Market Performance (2015-2020)
13.8 Track-It!
13.8.1 Track-It! Basic Information
13.8.2 Track-It! Product Profiles, Application and Specification
13.8.3 Track-It! Service Desk Software Market Performance (2015-2020)
13.9 Spiceworks
13.9.1 Spiceworks Basic Information
13.9.2 Spiceworks Product Profiles, Application and Specification
13.9.3 Spiceworks Service Desk Software Market Performance (2015-2020)13.10 C-Desk
13.10.1 C-Desk Basic Information
13.10.2 C-Desk Product Profiles, Application and Specification
13.10.3 C-Desk Service Desk Software Market Performance (2015-2020)
13.11 Agiloft
13.11.1 Agiloft Basic Information
13.11.2 Agiloft Product Profiles, Application and Specification
13.11.3 Agiloft Service Desk Software Market Performance (2015-2020)
13.12 JIRA Service Desk
13.12.1 JIRA Service Desk Basic Information
13.12.2 JIRA Service Desk Product Profiles, Application and Specification
13.12.3 JIRA Service Desk Service Desk Software Market Performance (2015-2020)
13.13 Cherwell Service Management
13.13.1 Cherwell Service Management Basic Information
13.13.2 Cherwell Service Management Product Profiles, Application and Specification
13.13.3 Cherwell Service Management Service Desk Software Market Performance (2015-2020)
13.14 SysAid
13.14.1 SysAid Basic Information
13.14.2 SysAid Product Profiles, Application and Specification
13.14.3 SysAid Service Desk Software Market Performance (2015-2020)
13.15 Spiceworks
13.15.1 Spiceworks Basic Information
13.15.2 Spiceworks Product Profiles, Application and Specification
13.15.3 Spiceworks Service Desk Software Market Performance (2015-2020)
13.16 Re:Desk
13.16.1 Re:Desk Basic Information
13.16.2 Re:Desk Product Profiles, Application and Specification
13.16.3 Re:Desk Service Desk Software Market Performance (2015-2020)
13.17 GoToAssist
13.17.1 GoToAssist Basic Information
13.17.2 GoToAssist Product Profiles, Application and Specification
13.17.3 GoToAssist Service Desk Software Market Performance (2015-2020)
13.18 VMware Service Manager
13.18.1 VMware Service Manager Basic Information
13.18.2 VMware Service Manager Product Profiles, Application and Specification
13.18.3 VMware Service Manager Service Desk Software Market Performance (2015-2020)
13.19 Samanage
13.19.1 Samanage Basic Information
13.19.2 Samanage Product Profiles, Application and Specification
13.19.3 Samanage Service Desk Software Market Performance (2015-2020)13.20 BMC Remedy
13.20.1 BMC Remedy Basic Information
13.20.2 BMC Remedy Product Profiles, Application and Specification
13.20.3 BMC Remedy Service Desk Software Market Performance (2015-2020)
14 Market Forecast - By Regions14.1 North America Service Desk Software Market Forecast (2020-2025)
14.2 Europe Service Desk Software Market Forecast (2020-2025)
14.3 Asia-Pacific Service Desk Software Market Forecast (2020-2025)
14.4 Middle East and Africa Service Desk Software Market Forecast (2020-2025)
14.5 South America Service Desk Software Market Forecast (2020-2025)
15 Market Forecast - By Type and Applications15.1 Global Service Desk Software Market Forecast by Types (2020-2025)
15.1.1 Global Service Desk Software Market Forecast Production and Market Share by Types (2020-2025)
15.1.2 Global Service Desk Software Market Forecast Value and Market Share by Types (2020-2025)15.2 Global Service Desk Software Market Forecast by Applications (2020-2025)
List of Tables and Figures
Figure Service Desk Software Picture
Table Service Desk Software Key Market Segments
Figure Study and Forecasting Years
Figure Global Service Desk Software Market Size and Growth Rate 2015-2025
Figure Industry PESTEL Analysis
Figure Global COVID-19 Status
Figure Market Size Forecast Comparison of Pre COVID-19 and Post COVID-19
Figure Global Service Desk Software Value ($) and Growth Rate (2015-2020)
Table Global Service Desk Software Value ($) by Countries (2015-2020)
Table Global Service Desk Software Value Market Share by Regions (2015-2020)
Figure Global Service Desk Software Value Market Share by Regions in 2019
Figure Global Service Desk Software Production and Growth Rate (2015-2020)
Table Global Service Desk Software Production by Major Countries (2015-2020)
Table Global Service Desk Software Production Market Share by Major Countries (2015-2020)
Figure Global Service Desk Software Production Market Share by Regions in 2019
Figure Global Service Desk Software Consumption and Growth Rate (2015-2020)
Table Global Service Desk Software Consumption by Regions (2015-2020)
Table Global Service Desk Software Consumption Market Share by Regions (2015-2020)
Figure Global Service Desk Software Consumption Market Share by Regions in 2019
Table Global Service Desk Software Export Top 3 Country 2019
Table Global Service Desk Software Import Top 3 Country 2019
Table United States Service Desk Software Export and Import (2015-2020)
Table Europe Service Desk Software Export and Import (2015-2020)
Table China Service Desk Software Export and Import (2015-2020)
Table Japan Service Desk Software Export and Import (2015-2020)
Table India Service Desk Software Export and Import (2015-2020)
Table Global Service Desk Software Production by Types (2015-2020)
Table Global Service Desk Software Production Market Share by Types (2015-2020)
Figure Global Service Desk Software Production Share by Type (2015-2020)
Table Global Service Desk Software Value by Types (2015-2020)
Table Global Service Desk Software Value Market Share by Types (2015-2020)
Figure Global Service Desk Software Value Share by Type (2015-2020)
Figure Global Cloud Based Production and Growth Rate (2015-2020)
Figure Global Cloud Based Price (2015-2020)
Figure Global On Premise Production and Growth Rate (2015-2020)
Figure Global On Premise Price (2015-2020)
Table Global Service Desk Software Consumption by Applications (2015-2020)
Table Global Service Desk Software Consumption Market Share by Applications (2015-2020)
Figure Global Service Desk Software Consumption Share by Application (2015-2020)
Figure Global Healthcare Consumption and Growth Rate (2015-2020)
Figure Global IT Support Consumption and Growth Rate (2015-2020)
Figure Global Education Consumption and Growth Rate (2015-2020)
Figure Global Others Consumption and Growth Rate (2015-2020)
Figure North America Service Desk Software Market Consumption and Growth Rate (2015-2020)
Table North America Service Desk Software Consumption by Countries (2015-2020)
Table North America Service Desk Software Consumption Market Share by Countries (2015-2020)
Figure North America Service Desk Software Consumption Market Share by Countries (2015-2020)
Figure United States Service Desk Software Market Consumption and Growth Rate (2015-2020)
Figure Canada Service Desk Software Market Consumption and Growth Rate (2015-2020)
Figure Mexico Service Desk Software Market Consumption and Growth Rate (2015-2020)
Figure North America COVID-19 Status
Figure Europe Service Desk Software Market Consumption and Growth Rate (2015-2020)
Table Europe Service Desk Software Consumption by Countries (2015-2020)
Table Europe Service Desk Software Consumption Market Share by Countries (2015-2020)
Figure Europe Service Desk Software Consumption Market Share by Countries (2015-2020)
Figure Germany Service Desk Software Market Consumption and Growth Rate (2015-2020)
Figure United Kingdom Service Desk Software Market Consumption and Growth Rate (2015-2020)
Figure France Service Desk Software Market Consumption and Growth Rate (2015-2020)
Figure Italy Service Desk Software Market Consumption and Growth Rate (2015-2020)
Figure Spain Service Desk Software Market Consumption and Growth Rate (2015-2020)
Figure Europe COVID-19 Status
Figure Asia-Pacific Service Desk Software Market Consumption and Growth Rate (2015-2020)
Table Asia-Pacific Service Desk Software Consumption by Countries (2015-2020)
Table Asia-Pacific Service Desk Software Consumption Market Share by Countries (2015-2020)
Figure Asia-Pacific Service Desk Software Consumption Market Share by Countries (2015-2020)
Figure China Service Desk Software Market Consumption and Growth Rate (2015-2020)
Figure Japan Service Desk Software Market Consumption and Growth Rate (2015-2020)
Figure South Korea Service Desk Software Market Consumption and Growth Rate (2015-2020)
Figure Southeast Asia Service Desk Software Market Consumption and Growth Rate (2015-2020)
Figure India Service Desk Software Market Consumption and Growth Rate (2015-2020)
Figure Asia Pacific COVID-19 Status
Figure Middle East and Africa Service Desk Software Market Consumption and Growth Rate (2015-2020)
Table Middle East and Africa Service Desk Software Consumption by Countries (2015-2020)
Table Middle East and Africa Service Desk Software Consumption Market Share by Countries (2015-2020)
Figure Middle East and Africa Service Desk Software Consumption Market Share by Countries (2015-2020)
Figure Saudi Arabia Service Desk Software Market Consumption and Growth Rate (2015-2020)
Figure UAE Service Desk Software Market Consumption and Growth Rate (2015-2020)
Figure South Africa Service Desk Software Market Consumption and Growth Rate (2015-2020)
Figure South America Service Desk Software Market Consumption and Growth Rate (2015-2020)
Table South America Service Desk Software Consumption by Countries (2015-2020)
Table South America Service Desk Software Consumption Market Share by Countries (2015-2020)
Figure South America Service Desk Software Consumption Market Share by Countries (2015-2020)
Figure Brazil Service Desk Software Market Consumption and Growth Rate (2015-2020)
Table Freshservice Company Profile
Table Freshservice Production, Value, Price, Gross Margin 2015-2020
Figure Freshservice Production and Growth Rate
Figure Freshservice Value ($) Market Share 2015-2020
Table Zendesk Company Profile
Table Zendesk Production, Value, Price, Gross Margin 2015-2020
Figure Zendesk Production and Growth Rate
Figure Zendesk Value ($) Market Share 2015-2020
Table Wolken Company Profile
Table Wolken Production, Value, Price, Gross Margin 2015-2020
Figure Wolken Production and Growth Rate
Figure Wolken Value ($) Market Share 2015-2020
Table ManageEngine ServiceDesk Plus Company Profile
Table ManageEngine ServiceDesk Plus Production, Value, Price, Gross Margin 2015-2020
Figure ManageEngine ServiceDesk Plus Production and Growth Rate
Figure ManageEngine ServiceDesk Plus Value ($) Market Share 2015-2020
Table ServiceNow Company Profile
Table ServiceNow Production, Value, Price, Gross Margin 2015-2020
Figure ServiceNow Production and Growth Rate
Figure ServiceNow Value ($) Market Share 2015-2020
Table EasyVista Company Profile
Table EasyVista Production, Value, Price, Gross Margin 2015-2020
Figure EasyVista Production and Growth Rate
Figure EasyVista Value ($) Market Share 2015-2020
Table Atlassian Company Profile
Table Atlassian Production, Value, Price, Gross Margin 2015-2020
Figure Atlassian Production and Growth Rate
Figure Atlassian Value ($) Market Share 2015-2020
Table Track-It! Company Profile
Table Track-It! Production, Value, Price, Gross Margin 2015-2020
Figure Track-It! Production and Growth Rate
Figure Track-It! Value ($) Market Share 2015-2020
Table Spiceworks Company Profile
Table Spiceworks Production, Value, Price, Gross Margin 2015-2020
Figure Spiceworks Production and Growth Rate
Figure Spiceworks Value ($) Market Share 2015-2020
Table C-Desk Company Profile
Table C-Desk Production, Value, Price, Gross Margin 2015-2020
Figure C-Desk Production and Growth Rate
Figure C-Desk Value ($) Market Share 2015-2020
Table Agiloft Company Profile
Table Agiloft Production, Value, Price, Gross Margin 2015-2020
Figure Agiloft Production and Growth Rate
Figure Agiloft Value ($) Market Share 2015-2020
Table JIRA Service Desk Company Profile
Table JIRA Service Desk Production, Value, Price, Gross Margin 2015-2020
Figure JIRA Service Desk Production and Growth Rate
Figure JIRA Service Desk Value ($) Market Share 2015-2020
Table Cherwell Service Management Company Profile
Table Cherwell Service Management Production, Value, Price, Gross Margin 2015-2020
Figure Cherwell Service Management Production and Growth Rate
Figure Cherwell Service Management Value ($) Market Share 2015-2020
Table SysAid Company Profile
Table SysAid Production, Value, Price, Gross Margin 2015-2020
Figure SysAid Production and Growth Rate
Figure SysAid Value ($) Market Share 2015-2020
Table Spiceworks Company Profile
Table Spiceworks Production, Value, Price, Gross Margin 2015-2020
Figure Spiceworks Production and Growth Rate
Figure Spiceworks Value ($) Market Share 2015-2020
Table Re:Desk Company Profile
Table Re:Desk Production, Value, Price, Gross Margin 2015-2020
Figure Re:Desk Production and Growth Rate
Figure Re:Desk Value ($) Market Share 2015-2020
Table GoToAssist Company Profile
Table GoToAssist Production, Value, Price, Gross Margin 2015-2020
Figure GoToAssist Production and Growth Rate
Figure GoToAssist Value ($) Market Share 2015-2020
Table VMware Service Manager Company Profile
Table VMware Service Manager Production, Value, Price, Gross Margin 2015-2020
Figure VMware Service Manager Production and Growth Rate
Figure VMware Service Manager Value ($) Market Share 2015-2020
Table Samanage Company Profile
Table Samanage Production, Value, Price, Gross Margin 2015-2020
Figure Samanage Production and Growth Rate
Figure Samanage Value ($) Market Share 2015-2020
Table BMC Remedy Company Profile
Table BMC Remedy Production, Value, Price, Gross Margin 2015-2020
Figure BMC Remedy Production and Growth Rate
Figure BMC Remedy Value ($) Market Share 2015-2020
Figure North America Market Consumption and Growth Rate Forecast (2020-2025)
Figure Europe Market Consumption and Growth Rate Forecast (2020-2025)
Figure Asia-Pacific Market Consumption and Growth Rate Forecast (2020-2025)
Figure Middle East and Africa Market Consumption and Growth Rate Forecast (2020-2025)
Figure South America Market Consumption and Growth Rate Forecast (2020-2025)
Table Global Service Desk Software Market Forecast Production by Types (2020-2025)
Table Global Service Desk Software Market Forecast Production Share by Types (2020-2025)
Table Global Service Desk Software Market Forecast Value ($) by Types (2020-2025)
Table Global Service Desk Software Market Forecast Value Share by Types (2020-2025)
Table Global Service Desk Software Market Forecast Consumption by Applications (2020-2025)
Table Global Service Desk Software Market Forecast Consumption Share by Applications (2020-2025)
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The Global Service Desk Software Market has been segregated into various crucial divisions including applications, types, and regions. Each market segment is intensively studied in the report contemplating its market acceptance, worthiness, demand, and growth prospects. The segmentation analysis will help the client to customize their marketing approach to have a better command of each segment and to identify the most prospective customer base.
Report Objectives / Segmentation Covered :
By Companies / players:
By Regions:
By Type:
By Application:
Frequently asked questions(FAQ's):
A large number of Global Global Service Desk Software players are focusing on individualized and innovative technologies that will provide the necessary impetus for profit and growth in the coming years.
In 2023, the Global Service Desk Software Market share exceeded USD xx million. Between 2024 and 2029, it will grow at a CAGR of yy%.
The Global Service Desk Software Market research study aids businesses in strategic planning so that they may realize and gain business value from their growth strategies.
The majority of data for the Global Service Desk Software Industry is gathered through primary sources, which include interviews and surveys with industry experts from the core and related industries involved in the supply chain. Secondary sources, such as SEC filings, annual reports, whitepapers, and press releases, are also used.
