Online Food Delivery Market in India (2018-2023) with data on Business Models, Daily Order Volume and top States as per Online Food Ordering Volume

  • Report Code : NET978709
  • Published On: Nov, 2019
  • Category : Food & Beverages
  • Pages : 42

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  • The meaning of food tech has evolved over the years. Earlier, it only referred to the technology used for food processing. Now, it pertains to online food ordering and delivery services. Adequate investments in this market space have enabled companies to provide online food delivery services that were previously non-existent. The online food delivery industry of India, which is the part of the e-services market, has two different delivery service solutions meant for prepared meals ­­– restaurant-to-customer delivery system, and platform-to-customer delivery system. The service providers operate in any of the following four models: milk run model, hub and spoke model, point to point delivery model, and decentralized delivery network.

    Market insights:

    The online food delivery market in India was valued at INR 45.58 Bn in 2017 and is expected to expand at a compound annual growth rate (CAGR) of ~38.08% from 2018 to 2023. Metropolitan cities like Bengaluru, Delhi, Mumbai, Pune, Kolkata, Chennai, and Hyderabad accounted for ~87% of the overall online food delivery market in India in 2017. Among the major players, Bengaluru-based online food delivery player, Swiggy is currently the market leader constituting of ~36.5% of the market, followed by Zomato. The percentage of daily orders fulfilled by the self-owned delivery fleet of companies has increased from ~46% to ~56% and the average delivery time of the overall market improved from 47 minutes to 42 minutes during the period Q4 of 2016 to Q4 of 2017.

    State-wise segment insights:

    Based on the volume of food ordered online in 2017, Bangalore accounts for a ~31% share in the entire market. It is followed by Delhi NCR (~19%), Mumbai, Hyderabad, and Pune.

    Daily order volume insights:

    Considering the business of online food aggregators, as of March 2018, Swiggy has handled ~200,000 orders, and Zomato has handled ~180,000 orders. Foodpanda and UberEats are the other two competitors with order handling volume of ~30,000 and ~15,000 respectively.

    Key growth drivers of the market:

    Amongst the ~1.35 Bn population in India, 50% fall under the age of 25 years while half of the rest falls under the age of 35 years, thus representing one of the youngest populations of the world. Since the majority of demand comes from the age group between 18 and 40, India has emerged as a market with a high opportunity for growth.

    India's per capita income has shown a growth of ~8.6% for the fiscal year ending in March 2018. As a result, Indians are gaining a high purchasing power which in turn is paving the way for the growth of online food delivery market in the country.

    Key deterrents to the growth of the market:

    The continuous entrance of new players in the online food delivery market is leading to the fragmentation of the customer base. As a result, the volume of sales of the entire market is getting distributed among a number of players, thus reducing the revenue share of a particular online food delivery service provider.

    Many e-commerce firms are showing a tendency of entering into the online food delivery market because of its excellent business opportunity. Therefore the entrance of the big restaurant and fast food chains and e-commerce companies to the online food delivery market is making the competition for the smaller firms and start-ups steeper.

    Companies covered:

    Bundl Technologies Pvt. Ltd. (Swiggy)

    Faasos Food Services Pvt. Ltd.

    Holachef Hospitality Pvt. Ltd.

    Zomato Media Pvt. Ltd.

    Foodpanda India

    Uber Technologies, Inc. (UberEats)


  • With tables and figures helping analyze worldwide Online Food Delivery market, this research provides key statistics on the state of the industry and is a valuable source of guidance and direction for companies and individuals interested in the market.

    Chapter 1: Executive summary
    Chapter 2: Socio-economic indicators
    Chapter 3: Introduction
    3.1. Online food delivery market definition and structure
    3.2. Online food delivery market logistics process and system structure
    3.3. Online food delivery business models - overview
    3.4.1. Traditional delivery models
    o Milk run model
    o Hub and Spoke model
    3.4.2. Modern delivery models
    o Point to point delivery model
    o Decentralized delivery network
    Chapter 4: Global online food delivery market
    4.1. Market overview
    4.2. Share of food delivery market – online vs offline (2016-2017)
    4.3. Country-wise penetration of online food delivery (2016)
    o United Kingdom
    o United States of America
    o China
    o India
    Chapter 5: India online food delivery market
    5.1. Market overview
    5.2. Online food delivery market size and growth forecast - value-wise (2018-2023e)
    5.3. Key market features and trends
    Chapter 6: India online food delivery market segmentation
    6.1. Business model-wise (2017)
    o Aggregator
    o Internet kitchen
    6.2. Top five Indian states as per online food ordering volume (2017)
    o Bangalore
    o Delhi NCR
    o Mumbai
    o Hyderabad
    o Pune
    6.3. Daily order volumes of online food aggregators (as of March 2018)
    o Zomato
    o Swiggy
    o Foodpanda
    o UberEats
    6.4. Trends in online food delivery across major five cities (2017)
    o Bangalore
    o Delhi NCR
    o Mumbai
    o Hyderabad
    o Pune
    Chapter 7: Key growth drivers of the market
    Chapter 8: Key deterrents to growth in the market
    Chapter 9: Competitive landscape
    9.1. Porter’s five forces analysis
    9.2. Bundl Technologies Pvt. Ltd. (Swiggy)
    9.2.1. Corporate information
    9.2.2. Business description
    9.2.3. Products and services
    9.2.4. Key people
    9.3. Faasos Food Services Pvt. Ltd.
    9.3.1 Corporate information
    9.3.2 Business description
    9.3.3 Products and services
    9.3.4 Key people
    9.4. Holachef Hospitality Pvt. Ltd.
    9.4.1 Corporate information
    9.4.2 Business description
    9.4.3 Products and services
    9.4.4 Key people
    9.5. Zomato Media Pvt. Ltd.
    9.5.1 Corporate information
    9.5.2 Business description
    9.5.3 Products and services
    9.5.4 Key people
    9.6. Foodpanda India
    9.6.1 Corporate information
    9.6.2 Business description
    9.6.3 Products and services
    9.6.4 Key people
    9.7. Uber Technologies, Inc. (UberEats)
    9.7.1 Corporate information
    9.7.2 Business description
    9.7.3 Products and services
    9.7.4 Key people
    Chapter 10: Recent developments

    1. Research methodology

    2. About Research on Global Markets


  • The Online Food Delivery Market has been segregated into various crucial divisions including applications, types, and regions. Each market segment is intensively studied in the report contemplating its market acceptance, worthiness, demand, and growth prospects. The segmentation analysis will help the client to customize their marketing approach to have a better command of each segment and to identify the most prospective customer base.

    Report Objectives / Segmentation Covered :
    By Companies / players:
      By Regions:
        By Type:
          By Application:
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          Research objectives

          Where will all these developments take the industry in the long

          To study and analyze the global Market consumption (value & volume) by key regions/countries, product type and application, history data from 2015 to 2019, and forecast to 2025.

          What are the future opportunities in the market?

          To understand the structure of Market by identifying its various subsegments.

          What are the major driving forces expected to impact the development of the market market across different regions?

          To analyze the market with respect to individual growth trends, future prospects, and their contribution to the total market.

          Which industry trends are likely to shape the future of the industry during the forecast period 2020-2025?

          To project the consumption of market submarkets, with respect to key regions.

          Who are the major driving forces expected to decide the fate of the industry worldwide.

          To strategically profile the key players and comprehensively analyze their growth strategies.

          What are the key barriers and threats believed to hinder the development of the industry?

          To analyze competitive developments such as expansions,agreements, new product launches, and acquisitions in the market.

          Who are the prominent market players making a mark in the market with their winning strategies?

          To share detailed information about the key factors influencing the growth of the market

          What will be the growth rate and the market size of the industry for the forecast period 2020-2025?

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