Global Customer Relationship Management (CRM) Market - Global Industry Analysis, Size, Share, Growth, Trends, And Forecast, 2022-2029
- Report Code : MAR2749300
- Published On: Mar, 2023
- Category : IT & Telecom
- Pages : 140
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This report gives an insight into the global customer relationship management (CRM) market and predicts the future growth prospects and the trends that may be exhibits in the market during the period of 2022-2029. The future growth has been calculated by taking into account the present growth rate and the overall market size. We have also discussed the alternatives that pose a threat to the growth of the market. In, this report we have categorized global customer relationship management (CRM) market into segments that are: By Component (Software, Services); By Deployment (On-Premises, Cloud); By Enterprise Size (Large Enterprises, SMEs); By Application (Marketing and Sales Automation, Customer Management, Lead Generation & Customer Retention, Others); By Vertical (BFSI, Manufacturing, IT & Telecommunications, Retail & Consumer Goods, Healthcare, Other ); By Region (North America, Asia Pacific, Europe, Latin America, Middle East and Africa)
We have also illustrated the vendor landscape and conducted a detailed analysis of the top five global vendors of global customer relationship management (CRM) market. The report also presents an analysis of the drivers that enable the growth of the marsket, the key challenges faced by the vendors and the market as a whole, and the upcoming trends that can have an impact on the market.
Ample Market Research has collected key data replated to the global customer relationship management (CRM) market and analyzed these data using a variety of methods. The market dynamics have been ascertained following a detailed study of the micro, meso and microeconomic indicators in the market. The report is based on in-depth qualitative and quantitative analyses of the global customer relationship management (CRM) market. The qualitative analysis involved the application of various projection and sampling techniques. The qualitative analysis involved primary interviews, surveys and vendor briefings. The data gather as a result of these processes were validated through experts’ opinions.
Global customer relationship management (CRM) Market Would Cross USD 98.12 Bn By 2029
Global customer relationship management (CRM) market report provides comprehensive qualitative and quantitative insights on the industry potential, key factors impacting sales and purchase decisions, hotspots, and opportunities available for Customer relationship management (CRM) solution providers across the Globe. This report on the global Customer relationship management (CRM) market studies the past as well as the current growth trends and opportunities to gain valuable insights of the indicators of the market during the forecast period from 2022 to 2029. The report provides revenue of the global customer relationship management (CRM) for the period 2019-2029, considering 2021 as the base year and 2022-29 as the forecast year. The report also provides the compound annual growth rate (CAGR 12.1 %) of the global customer relationship management (CRM) from 2022 to 2029.
Segmental Analysis of global customer relationship management (CRM) market Study
The global customer relationship management (CRM) market study is segmented based on the various parameters by identify their business activities, geographical presence, key application areas, end-users, etc., The report covers the market share analysis of all the segments from year 2022-2029. From a strategic point of view, the market outlook covers several frameworks including SWOT Analysis, Value Chain Analysis, and Porter’s Five Forces Analysis while also offering an evaluation of the Product/Market Lifecycle.
Geographical Coverage of the global customer relationship management (CRM) market Study
For a better understanding of the global customer relationship management (CRM) the market is segmented into geographies such as the North America (U.S, Canada), Europe (U.K, France, Germany, Russia, Italy, Rest of Europe), Asia Pacific (China, Japan, India, Australia, South-Korea, Rest of APAC), Latin America (Brazil, Mexico, Rest of Latin America), Middle East and Africa (Saudi Arabia, The U.A.E, South Africa, Rest of MEA). The country level analysis in each region is also provided in very exhaustive manner.
Company Analysis on the global customer relationship management (CRM) market Study
In the report, the degree of competition among prominent global companies has been elaborated by analyzing several leading key players operating worldwide. The specialist team of research analysis sheds lights on various traits such as global market competition, market share, most recent industry advancements, innovative product launches, partnerships, mergers and acquisition by leading company in the market. The major players have been analyzed by using research methodologies for getting insight views on global competition. Major key Players are :-
• Salesforce.com, Inc.
• Microsoft Corporation
• SAP SE
• Oracle Corporation
• ADOBE INC.
• SugarCRM Inc.
• Zoho Corporation Pvt. Ltd
• Copper CRM, Inc.
• Insightly Inc.
• Creatio
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With tables and figures helping analyze worldwide market, this research provides key statistics on the state of the industry and is a valuable source of guidance and direction for companies and individuals interested in the market.
Table of Content:
1. Introduction
1.1. Research Objective
1.2. Research Methodology
1.3. Research Process
1.4. Respondent Profile
2. Executive Summary
3. Global Customer Relationship Management (CRM) Market Outlook, 2019-2029F
3.1. Market Size & Analysis
3.2. Market Share & Analysis
3.2.1. By Component
3.2.1.1. Software
3.2.1.2. Services
3.2.2. By Deployment
3.2.2.1. On-Premises
3.2.2.2. Cloud
3.2.3. By Enterprise Size
3.2.3.1. Large Enterprises
3.2.3.2. SMEs
3.2.4. By Application
3.2.4.1. Marketing and Sales Automation
3.2.4.2. Customer Management
3.2.4.3. Lead Generation & Customer Retention
3.2.4.4. Others
3.2.5. By Vertical
3.2.5.1. BFSI
3.2.5.2. Manufacturing
3.2.5.3. IT & Telecommunications
3.2.5.4. Retail & Consumer Goods
3.2.5.5. Healthcare
3.2.5.6. Other
3.2.5. By Region
3.2.5.1. Asia-Pacific
3.2.5.2. Europe
3.2.5.3. North America
3.2.5.4. Middle East & Africa
3.2.5.5. Latin America
4. Asia-Pacific Customer Relationship Management (CRM) Market Outlook, 2019-2029F
4.1. Market Size & Analysis
4.2. Market Share & Analysis
4.2.1. By Component
4.2.2. By Deployment
4.2.3. By Enterprise Size
4.2.4. By Application
4.2.5. By Vertical
4.2.4. By Country
4.2.4.1. China
4.2.4.2. India
4.2.4.3. Japan
4.2.4.4. South Korea
4.2.4.5. Australia
4.2.4.6. Rest of Asia-Pacific
5. Europe Customer Relationship Management (CRM) Market Outlook, 2019-2029F
5.1. Market Size & Analysis
5.2. Market Share & Analysis
5.2.1. By Component
5.2.2. By Deployment
5.2.3. By Enterprise Size
5.2.4. By Application
5.2.5. By Vertical
5.2.4. By Country
5.2.4.1. United Kingdom
5.2.4.2. Germany
5.2.4.3. France
5.2.4.4. Italy
5.2.4.5. Russia
5.2.4.6. Rest of Europe
6. North America Customer Relationship Management (CRM) Market Outlook, 2019-2029F
6.1. Market Size & Analysis
6.2. Market Share & Analysis
6.2.1. By Component
6.2.2. By Deployment
6.2.3. By Enterprise Size
6.2.4. By Application
6.2.5. By Vertical
6.2.4. By Country
6.2.4.1. United States
6.2.4.2. Canada
7. Latin America Customer Relationship Management (CRM) Market Outlook, 2019-2029F
7.1. Market Size & Analysis
7.2. Market Share & Analysis
7.2.1. By Deployment Mode
7.2.2. By Enterprise Size
7.2.3. By Application
7.2.4. By Industry Vertical
7.2.4. By Country
7.2.4.1. Brazil
7.2.4.2. Mexico
7.2.4.3. Rest of Latin America
8. Middle East & Africa Customer Relationship Management (CRM) Market Outlook, 2019-2029F
8.1. Market Size & Analysis
8.2. Market Share & Analysis
8.2.1. By Component
8.2.2. By Deployment
8.2.3. By Enterprise Size
8.2.4. By Application
8.2.5. By Vertical
8.2.4. By Country
8.2.4.1. Saudi Arabia
8.2.4.2. UAE
8.2.4.3. South Africa
8.2.4.4. Rest of Middle East and Africa
9. Global Customer Relationship Management (CRM) Market Dynamics
9.1. Growth Drivers
9.2. Challenges
9.3. Impact Analysis
10. Global Customer Relationship Management (CRM) Market Opportunities
11. Global Customer Relationship Management (CRM) Value Chain Analysis
12. Global Customer Relationship Management (CRM) Market Policies and Regulations
13. Global Customer Relationship Management (CRM) Market Trends & Insights
14. Global Customer Relationship Management (CRM) Market Porters Five Forces Analysis
15. Global Customer Relationship Management (CRM) Market-Entropy
15.1. New Product Launches
15.2. M&A, Collaborations, JVs, and Partnerships
16. Global Customer Relationship Management (CRM) Market Company Analysis
16.1. Salesforce.com, Inc.
16.2. Microsoft Corporation
16.3. SAP SE
16.4. Oracle Corporation
16.5. ADOBE INC.
16.6. SugarCRM Inc.
16.7. Zoho Corporation Pvt. Ltd
16.8. Copper CRM, Inc.
16.9. Insightly Inc.
16.10. Creatio
17. About Us & Contact Details
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The Market has been segregated into various crucial divisions including applications, types, and regions. Each market segment is intensively studied in the report contemplating its market acceptance, worthiness, demand, and growth prospects. The segmentation analysis will help the client to customize their marketing approach to have a better command of each segment and to identify the most prospective customer base.
Report Objectives / Segmentation Covered :
