Global CRM Outsourcing Market Report 2018

  • With the slowdown in world economic growth, the CRM Outsourcing industry has also suffered a certain impact, but still maintained a relatively optimistic growth, the past four years, CRM Outsourcing market size to maintain the average annual growth rate of 7.59% from 2160 million $ in 2014 to 2690 million $ in 2017, BisReport analysts believe that in the next few years, CRM Outsourcing market size will be further expanded, we expect that by 2022, The market size of the CRM Outsourcing will reach 3520 million $.

    This Report covers the Major Players’ data, including: shipment, revenue, gross profit, interview record, business distribution etc., these data help the consumer know about the competitors better. This report also covers all the regions and countries of the world, which shows a regional development status, including market size.

    Besides, the report also covers segment data, including: type segment, industry segment, channel segment etc. cover different segment market size. Also cover different industries clients’ information, which is very important for the Major Players.

    Section 1: Free——Definition

    Section (2 3): 1200 USD——Major Player Detail

    Accenture

    Capgemini

    Genpact

    IBM

    Tata Consultancy Services

    3i infotech

    Aditya Birla Minacs

    Aegis

    Cognizant

    Convergys

    EXL

    Firstsource

    HCL

    Hinduja Global Solutions

    HP

    Infosys

    Intelenet

    NCO Financial

    Sitel

    Teleperformance

    Teletech

    West

    Wipro

    WNS

    Xerox

    Section 4: 900 USD——Region Segmentation

    North America Country (United States, Canada)

    South America

    Asia Country (China, Japan, India, Korea)

    Europe Country (Germany, UK, France, Italy)

    Other Country (Middle East, Africa, GCC)

    Section (5 6 7): 500 USD——

    Type Segmentation (CRM Outsourcing, , , , )

    Industry Segmentation (BFSI, Manufacturing, Retail & logistics, IT & Telecom, Others)

    Channel (Direct Sales, Distributor) Segmentation

    Section 8: 400 USD——Trend (2018-2022)

    Section 9: 300 USD—— Type Detail

    Section 10: 700 USD——Downstream Consumer

    Section 11: 200 USD——Cost Structure

    Section 12: 500 USD——Conclusion

     

  • With tables and figures helping analyze worldwide Global CRM Outsourcing market, this research provides key statistics on the state of the industry and is a valuable source of guidance and direction for companies and individuals interested in the market.

    Section 1 CRM Outsourcing Definition
    Section 2 Global CRM Outsourcing Market Major Player Share and Market Overview

    2.1 Global Major Player CRM Outsourcing Business Revenue

    2.2 Global CRM Outsourcing Market Overview

    Section 3 Major Player CRM Outsourcing Business Introduction

    3.1 Accenture CRM Outsourcing Business Introduction

    3.1.1 Accenture CRM Outsourcing Revenue, Growth Rate and Gross profit 2014-2017
    3.1.2 Accenture CRM Outsourcing Business Distribution by Region
    3.1.3 Accenture Interview Record
    3.1.4 Accenture CRM Outsourcing Business Profile
    3.1.5 Accenture CRM Outsourcing Specification

    3.2 Capgemini CRM Outsourcing Business Introduction

    3.2.1 Capgemini CRM Outsourcing Revenue, Growth Rate and Gross profit 2014-2017
    3.2.2 Capgemini CRM Outsourcing Business Distribution by Region
    3.2.3 Interview Record
    3.2.4 Capgemini CRM Outsourcing Business Overview
    3.2.5 Capgemini CRM Outsourcing Specification

    3.3 Genpact CRM Outsourcing Business Introduction

    3.3.1 Genpact CRM Outsourcing Revenue, Growth Rate and Gross profit 2014-2017
    3.3.2 Genpact CRM Outsourcing Business Distribution by Region
    3.3.3 Interview Record
    3.3.4 Genpact CRM Outsourcing Business Overview
    3.3.5 Genpact CRM Outsourcing Specification

    3.4 IBM CRM Outsourcing Business Introduction

    3.5 Tata Consultancy Services CRM Outsourcing Business Introduction

    3.6 3i infotech CRM Outsourcing Business Introduction

    Section 4 Global CRM Outsourcing Market Segmentation (Region Level)

    4.1 North America Country

    4.1.1 United States CRM Outsourcing Market Size and Market Segmentation (Industry Level) 2014-2017
    4.1.2 Canada CRM Outsourcing Market Size and Market Segmentation (Industry Level) 2014-2017

    4.2 South America Country

    4.2.1 South America CRM Outsourcing Market Size and Market Segmentation (Industry Level) 2014-2017

    4.3 Asia Country

    4.3.1 China CRM Outsourcing Market Size and Market Segmentation (Industry Level) 2014-2017
    4.3.2 Japan CRM Outsourcing Market Size and Market Segmentation (Industry Level) 2014-2017
    4.3.3 India CRM Outsourcing Market Size and Market Segmentation (Industry Level) 2014-2017
    4.3.4 Korea CRM Outsourcing Market Size and Market Segmentation (Industry Level) 2014-2017

    4.4 Europe Country

    4.4.1 Germany CRM Outsourcing Market Size and Market Segmentation (Industry Level) 2014-2017
    4.4.2 UK CRM Outsourcing Market Size and Market Segmentation (Industry Level) 2014-2017
    4.4.3 France CRM Outsourcing Market Size and Market Segmentation (Industry Level) 2014-2017
    4.4.4 Italy CRM Outsourcing Market Size and Market Segmentation (Industry Level) 2014-2017
    4.4.5 Europe CRM Outsourcing Market Size and Market Segmentation (Industry Level) 2014-2017

    4.5 Other Country and Region

    4.5.1 Middle East CRM Outsourcing Market Size and Market Segmentation (Industry Level) 2014-2017
    4.5.2 Africa CRM Outsourcing Market Size and Market Segmentation (Industry Level) 2014-2017
    4.5.3 GCC CRM Outsourcing Market Size and Market Segmentation (Industry Level) 2014-2017

    4.6 Global CRM Outsourcing Market Segmentation (Region Level) Analysis 2014-2017

    4.7 Global CRM Outsourcing Market Segmentation (Region Level) Analysis
    Section 5 Global CRM Outsourcing Market Segmentation (Type Level)

    5.1 Global CRM Outsourcing Market Segmentation (Type Level) Market Size 2014-2017

    5.2 Different CRM Outsourcing Market Segmentation (Type Level) Market Size Growth Rate 2014-2017

    5.3 Global CRM Outsourcing Market Segmentation (Type Level) Analysis

    Section 6 Global CRM Outsourcing Market Segmentation (Industry Level)

    6.1 Global CRM Outsourcing Market Segmentation (Industry Level) Market Size 2014-2017

    6.2 Different Industry Trend 2014-2017

    6.3 Global CRM Outsourcing Market Segmentation (Industry Level) Analysis

    Section 7 Global CRM Outsourcing Market Segmentation (Channel Level)

    7.1 Global CRM Outsourcing Market Segmentation (Channel Level) Market Size and Share 2014-2017

    7.2 Global CRM Outsourcing Market Segmentation (Channel Level) Analysis

    Section 8 CRM Outsourcing Market Forecast 2018-2022

    8.1 CRM Outsourcing Segmentation Market Forecast (Region Level)

    8.2 CRM Outsourcing Segmentation Market Forecast (Type Level)

    8.3 CRM Outsourcing Segmentation Market Forecast (Industry Level)

    8.4 CRM Outsourcing Segmentation Market Forecast (Channel Level)

    Section 9 CRM Outsourcing Segmentation Type

    9.1 CRM Outsourcing Introduction

    Section 10 CRM Outsourcing Segmentation Industry

    10.1 BFSI Clients

    10.2 Manufacturing Clients

    10.3 Retail & logistics Clients

    10.4 IT & Telecom Clients

    10.5 Others Clients

    Section 11 CRM Outsourcing Cost Analysis

    11.1 Technology Cost Analysis

    11.2 Labor Cost Analysis

    11.3 Cost Overview

    Section 12 Conclusion
    Chart and Figure
    Figure CRM Outsourcing from Accenture
    Chart 2014-2017 Global Major Player CRM Outsourcing Business Revenue (Million USD)
    Chart 2014-2017 Global Major Player CRM Outsourcing Business Revenue Share
    Chart Accenture CRM Outsourcing Revenue, Growth Rate and Gross profit 2014-2017
    Chart Accenture CRM Outsourcing Business Distribution
    Chart Accenture Interview Record (Partly)
    Figure Accenture CRM Outsourcing Picture
    Chart Accenture CRM Outsourcing Business Profile
    Table Accenture CRM Outsourcing Specification
    Chart Capgemini CRM Outsourcing Revenue, Growth Rate and Gross profit 2014-2017
    Chart Capgemini CRM Outsourcing Business Distribution
    Chart Capgemini Interview Record (Partly)
    Figure Capgemini CRM Outsourcing Picture
    Chart Capgemini CRM Outsourcing Business Overview
    Table Capgemini CRM Outsourcing Specification
    Chart Genpact CRM Outsourcing Revenue, Growth Rate and Gross profit 2014-2017
    Chart Genpact CRM Outsourcing Business Distribution
    Chart Genpact Interview Record (Partly)
    Figure Genpact CRM Outsourcing Picture
    Chart Genpact CRM Outsourcing Business Overview
    Table Genpact CRM Outsourcing Specification

    Chart United States CRM Outsourcing Market Size (Million $) and Growth Rate 2014-2017
    Chart United States CRM Outsourcing Market Segmentation (Industry Level) 2014-2017
    Chart Canada CRM Outsourcing Market Size (Million $) and Growth Rate 2014-2017
    Chart Canada CRM Outsourcing Market Segmentation (Industry Level) 2014-2017
    Chart South America CRM Outsourcing Market Size (Million $) and Growth Rate 2014-2017
    Chart South America CRM Outsourcing Market Segmentation (Industry Level) 2014-2017
    Chart China CRM Outsourcing Market Size (Million $) and Growth Rate 2014-2017
    Chart China CRM Outsourcing Market Segmentation (Industry Level) 2014-2017
    Chart Japan CRM Outsourcing Market Size (Million $) and Growth Rate 2014-2017
    Chart Japan CRM Outsourcing Market Segmentation (Industry Level) 2014-2017
    Chart India CRM Outsourcing Market Size (Million $) and Growth Rate 2014-2017
    Chart India CRM Outsourcing Market Segmentation (Industry Level) 2014-2017
    Chart Korea CRM Outsourcing Market Size (Million $) and Growth Rate 2014-2017
    Chart Korea CRM Outsourcing Market Segmentation (Industry Level) 2014-2017
    Chart Germany CRM Outsourcing Market Size (Million $) and Growth Rate 2014-2017
    Chart Germany CRM Outsourcing Market Segmentation (Industry Level) 2014-2017
    Chart UK CRM Outsourcing Market Size (Million $) and Growth Rate 2014-2017
    Chart UK CRM Outsourcing Market Segmentation (Industry Level) 2014-2017
    Chart France CRM Outsourcing Market Size (Million $) and Growth Rate 2014-2017
    Chart France CRM Outsourcing Market Segmentation (Industry Level) 2014-2017
    Chart Italy CRM Outsourcing Market Size (Million $) and Growth Rate 2014-2017
    Chart Italy CRM Outsourcing Market Segmentation (Industry Level) 2014-2017
    Chart Europe CRM Outsourcing Market Size (Million $) and Growth Rate 2014-2017
    Chart Europe CRM Outsourcing Market Segmentation (Industry Level) 2014-2017
    Chart Middle East CRM Outsourcing Market Size (Million $) and Growth Rate 2014-2017
    Chart Middle East CRM Outsourcing Market Segmentation (Industry Level) 2014-2017
    Chart Africa CRM Outsourcing Market Size (Million $) and Growth Rate 2014-2017
    Chart Africa CRM Outsourcing Market Segmentation (Industry Level) 2014-2017
    Chart GCC CRM Outsourcing Market Size (Million $) and Growth Rate 2014-2017
    Chart GCC CRM Outsourcing Market Segmentation (Industry Level) 2014-2017
    Chart Global CRM Outsourcing Market Segmentation (Region Level) Market size 2014-2017
    Chart CRM Outsourcing Market Segmentation (Type Level) Market Size (Million $) 2014-2017
    Chart Different CRM Outsourcing Market Segmentation (Type Level) Market Size Growth Rate 2014-2017
    Chart CRM Outsourcing Market Segmentation (Industry Level) Market Size (Million $) 2014-2017
    Chart CRM Outsourcing Market Segmentation (Industry Level) Market Size (Value) Growth Rate 2014-2017
    Chart Global CRM Outsourcing Market Segmentation (Channel Level) Sales Value 2014-2017
    Chart Global CRM Outsourcing Market Segmentation (Channel Level) Share 2014-2017
    Chart CRM Outsourcing Segmentation Market Forecast (Region Level) Market Size 2018-2022
    Chart CRM Outsourcing Segmentation Market Forecast (Type Level) Market Size 2018-2022
    Chart CRM Outsourcing Segmentation Market Forecast (Industry Level) Market Size 2018-2022
    Chart CRM Outsourcing Segmentation Market Forecast (Channel Level) Market Size 2018-2022
    Chart CRM Outsourcing Figure
    Chart CRM Outsourcing Advantage and Disadvantage Comparison
    Chart BFSI Clients
    Chart Manufacturing Clients
    Chart Retail & logistics Clients
    Chart IT & Telecom Clients
    Chart Others Clients

     

  • The Global CRM Outsourcing Market has been segregated into various crucial divisions including applications, types, and regions. Each market segment is intensively studied in the report contemplating its market acceptance, worthiness, demand, and growth prospects. The segmentation analysis will help the client to customize their marketing approach to have a better command of each segment and to identify the most prospective customer base.

    Report Objectives / Segmentation Covered :
    By Companies / players:
    • Accenture
    • Capgemini
    • Genpact
    • IBM
    • Tata Consultancy Services
    • 3i infotech
    • Aditya Birla Minacs
    • Aegis
    • Cognizant
    • Convergys
    • EXL
    • Firstsource
    • HCL
    • Hinduja Global Solutions
    • HP
    • Infosys
    • Intelenet
    • NCO Financial
    • Sitel
    • Teleperformance
    • Teletech
    • West
    • Wipro
    • WNS
    • Xerox
    By Regions:
    • North America Country (United States, Canada)
    • South America
    • Asia Country (China, Japan, India, Korea)
    • Europe Country (Germany, UK, France, Italy)
    • Other Country (Middle East, Africa, GCC)
    By Type:
    • CRM Outsourcing, , , ,
    By Application:
    • BFSI, Manufacturing, Retail & logistics, IT & Telecom, Others
Licensing options
2350
USD

Need assistance ?

Research objectives

Where will all these developments take the industry in the long

To study and analyze the global Market consumption (value & volume) by key regions/countries, product type and application, history data from 2015 to 2019, and forecast to 2025.

What are the future opportunities in the market?

To understand the structure of Market by identifying its various subsegments.

What are the major driving forces expected to impact the development of the market market across different regions?

To analyze the market with respect to individual growth trends, future prospects, and their contribution to the total market.

Which industry trends are likely to shape the future of the industry during the forecast period 2020-2025?

To project the consumption of market submarkets, with respect to key regions.

Who are the major driving forces expected to decide the fate of the industry worldwide.

To strategically profile the key players and comprehensively analyze their growth strategies.

What are the key barriers and threats believed to hinder the development of the industry?

To analyze competitive developments such as expansions,agreements, new product launches, and acquisitions in the market.

Who are the prominent market players making a mark in the market with their winning strategies?

To share detailed information about the key factors influencing the growth of the market

What will be the growth rate and the market size of the industry for the forecast period 2020-2025?

Focuses on the key global market Vendors, to define, describe and analyze the sales volume, value, market share, market competition landscape, SWOT analysis and development plans in next few years.

Our Clients