List of Tables

Table 1. Customer Service Outsourcing Consumption Value & CAGR: China VS Global, 2020-2031, US$ Million

Table 2. Customer Service Outsourcing Market Restraints

Table 3. Customer Service Outsourcing Market Trends

Table 4. Customer Service Outsourcing Industry Policy

Table 5. Global Customer Service Outsourcing Revenue by Company, 2020-2025, US$ million, Ranked Based on Revenue in 2024

Table 6. Global Customer Service Outsourcing Revenue Share by Company, 2020-2025, Ranked by Data of 2024

Table 7. Global Customer Service Outsourcing Manufacturers Market Concentration Ratio (CR3 and HHI)

Table 8. Global Customer Service Outsourcing Mergers & Acquisitions, Expansion Plans

Table 9. Global Customer Service Outsourcing Major Companies Product Type

Table 10. Head Office and Area Served of Key Players

Table 11. China Customer Service Outsourcing Revenue by Company, 2020-2025, US$ million, Ranked Based on Revenue in 2024

Table 12. China Customer Service Outsourcing Revenue Market Share by Company, 2020-2025

Table 13. Global Key Players of Customer Service Outsourcing Upstream (Raw Materials)

Table 14. Global Customer Service Outsourcing Typical Customers

Table 15. Customer Service Outsourcing Typical Distributors

Table 16. by Type, Global Customer Service Outsourcing Consumption Value & CAGR, 2020 VS 2024 VS 2031, US$ Million

Table 17. by Application, Global Customer Service Outsourcing Consumption Value & CAGR, 2020 VS 2024 VS 2031, US$ Million

Table 18. By Region, Global Customer Service Outsourcing Consumption Value, 2020 VS 2024 VS 2031, US$ Million

Table 19. By Region, Global Customer Service Outsourcing Consumption Value, 2020-2031, US$ Million

Table 20. By Country, Global Customer Service Outsourcing Consumption Value & CAGR, 2020 VS 2024 VS 2031, US$ Million

Table 21. By Country, Global Customer Service Outsourcing Consumption Value, 2020-2031, US$ Million

Table 22. By Country, Global Customer Service Outsourcing Consumption Value Market Share, 2020-2031

Table 23. Odondo Company Information, Head Office, Market Area, and Industry Position

Table 24. Odondo Company Profile and Main Business

Table 25. Odondo Customer Service Outsourcing Models, Specifications, and Application

Table 26. Odondo Customer Service Outsourcing Revenue and Gross Margin, US$ Million, 2020-2025

Table 27. Odondo Recent Developments

Table 28. Sykes Company Information, Head Office, Market Area, and Industry Position

Table 29. Sykes Company Profile and Main Business

Table 30. Sykes Customer Service Outsourcing Models, Specifications, and Application

Table 31. Sykes Customer Service Outsourcing Revenue and Gross Margin, US$ Million, 2020-2025

Table 32. Sykes Recent Developments

Table 33. Ascensos Company Information, Head Office, Market Area, and Industry Position

Table 34. Ascensos Company Profile and Main Business

Table 35. Ascensos Customer Service Outsourcing Models, Specifications, and Application

Table 36. Ascensos Customer Service Outsourcing Revenue and Gross Margin, US$ Million, 2020-2025

Table 37. Ascensos Recent Developments

Table 38. VoxPro (Telus) Company Information, Head Office, Market Area, and Industry Position

Table 39. VoxPro (Telus) Company Profile and Main Business

Table 40. VoxPro (Telus) Customer Service Outsourcing Models, Specifications, and Application

Table 41. VoxPro (Telus) Customer Service Outsourcing Revenue and Gross Margin, US$ Million, 2020-2025

Table 42. VoxPro (Telus) Recent Developments

Table 43. LiveOps Company Information, Head Office, Market Area, and Industry Position

Table 44. LiveOps Company Profile and Main Business

Table 45. LiveOps Customer Service Outsourcing Models, Specifications, and Application

Table 46. LiveOps Customer Service Outsourcing Revenue and Gross Margin, US$ Million, 2020-2025

Table 47. LiveOps Recent Developments

Table 48. UpCall Company Information, Head Office, Market Area, and Industry Position

Table 49. UpCall Company Profile and Main Business

Table 50. UpCall Customer Service Outsourcing Models, Specifications, and Application

Table 51. UpCall Customer Service Outsourcing Revenue and Gross Margin, US$ Million, 2020-2025

Table 52. UpCall Recent Developments

Table 53. Arise Company Information, Head Office, Market Area, and Industry Position

Table 54. Arise Company Profile and Main Business

Table 55. Arise Customer Service Outsourcing Models, Specifications, and Application

Table 56. Arise Customer Service Outsourcing Revenue and Gross Margin, US$ Million, 2020-2025

Table 57. Arise Recent Developments

Table 58. Sensee Company Information, Head Office, Market Area, and Industry Position

Table 59. Sensee Company Profile and Main Business

Table 60. Sensee Customer Service Outsourcing Models, Specifications, and Application

Table 61. Sensee Customer Service Outsourcing Revenue and Gross Margin, US$ Million, 2020-2025

Table 62. Sensee Recent Developments

Table 63. Teleperformance Company Information, Head Office, Market Area, and Industry Position

Table 64. Teleperformance Company Profile and Main Business

Table 65. Teleperformance Customer Service Outsourcing Models, Specifications, and Application

Table 66. Teleperformance Customer Service Outsourcing Revenue and Gross Margin, US$ Million, 2020-2025

Table 67. Teleperformance Recent Developments

Table 68. Working Solutions Company Information, Head Office, Market Area, and Industry Position

Table 69. Working Solutions Company Profile and Main Business

Table 70. Working Solutions Customer Service Outsourcing Models, Specifications, and Application

Table 71. Working Solutions Customer Service Outsourcing Revenue and Gross Margin, US$ Million, 2020-2025

Table 72. Working Solutions Recent Developments

Table 73. Capita Company Information, Head Office, Market Area, and Industry Position

Table 74. Capita Company Profile and Main Business

Table 75. Capita Customer Service Outsourcing Models, Specifications, and Application

Table 76. Capita Customer Service Outsourcing Revenue and Gross Margin, US$ Million, 2020-2025

Table 77. Capita Recent Developments

Table 78. Sitel Company Information, Head Office, Market Area, and Industry Position

Table 79. Sitel Company Profile and Main Business

Table 80. Sitel Customer Service Outsourcing Models, Specifications, and Application

Table 81. Sitel Customer Service Outsourcing Revenue and Gross Margin, US$ Million, 2020-2025

Table 82. Sitel Recent Developments

Table 83. Serco Company Information, Head Office, Market Area, and Industry Position

Table 84. Serco Company Profile and Main Business

Table 85. Serco Customer Service Outsourcing Models, Specifications, and Application

Table 86. Serco Customer Service Outsourcing Revenue and Gross Margin, US$ Million, 2020-2025

Table 87. Serco Recent Developments

Table 88. Ventrica Company Information, Head Office, Market Area, and Industry Position

Table 89. Ventrica Company Profile and Main Business

Table 90. Ventrica Customer Service Outsourcing Models, Specifications, and Application

Table 91. Ventrica Customer Service Outsourcing Revenue and Gross Margin, US$ Million, 2020-2025

Table 92. Ventrica Recent Developments

Table 93. Supportyourapp Company Information, Head Office, Market Area, and Industry Position

Table 94. Supportyourapp Company Profile and Main Business

Table 95. Supportyourapp Customer Service Outsourcing Models, Specifications, and Application

Table 96. Supportyourapp Customer Service Outsourcing Revenue and Gross Margin, US$ Million, 2020-2025

Table 97. Supportyourapp Recent Developments

Table 98. Expivia Company Information, Head Office, Market Area, and Industry Position

Table 99. Expivia Company Profile and Main Business

Table 100. Expivia Customer Service Outsourcing Models, Specifications, and Application

Table 101. Expivia Customer Service Outsourcing Revenue and Gross Margin, US$ Million, 2020-2025

Table 102. Expivia Recent Developments

Table 103. Ameridial Call Center Company Information, Head Office, Market Area, and Industry Position

Table 104. Ameridial Call Center Company Profile and Main Business

Table 105. Ameridial Call Center Customer Service Outsourcing Models, Specifications, and Application

Table 106. Ameridial Call Center Customer Service Outsourcing Revenue and Gross Margin, US$ Million, 2020-2025

Table 107. Ameridial Call Center Recent Developments

Table 108. DATAMARK Company Information, Head Office, Market Area, and Industry Position

Table 109. DATAMARK Company Profile and Main Business

Table 110. DATAMARK Customer Service Outsourcing Models, Specifications, and Application

Table 111. DATAMARK Customer Service Outsourcing Revenue and Gross Margin, US$ Million, 2020-2025

Table 112. DATAMARK Recent Developments

Table 113. Majorel Company Information, Head Office, Market Area, and Industry Position

Table 114. Majorel Company Profile and Main Business

Table 115. Majorel Customer Service Outsourcing Models, Specifications, and Application

Table 116. Majorel Customer Service Outsourcing Revenue and Gross Margin, US$ Million, 2020-2025

Table 117. Majorel Recent Developments

Table 118. Infosys BPM Company Information, Head Office, Market Area, and Industry Position

Table 119. Infosys BPM Company Profile and Main Business

Table 120. Infosys BPM Customer Service Outsourcing Models, Specifications, and Application

Table 121. Infosys BPM Customer Service Outsourcing Revenue and Gross Margin, US$ Million, 2020-2025

Table 122. Infosys BPM Recent Developments

Table 123. WOW24-7 Company Information, Head Office, Market Area, and Industry Position

Table 124. WOW24-7 Company Profile and Main Business

Table 125. WOW24-7 Customer Service Outsourcing Models, Specifications, and Application

Table 126. WOW24-7 Customer Service Outsourcing Revenue and Gross Margin, US$ Million, 2020-2025

Table 127. WOW24-7 Recent Developments

Table 128. CX Services Company Information, Head Office, Market Area, and Industry Position

Table 129. CX Services Company Profile and Main Business

Table 130. CX Services Customer Service Outsourcing Models, Specifications, and Application

Table 131. CX Services Customer Service Outsourcing Revenue and Gross Margin, US$ Million, 2020-2025

Table 132. CX Services Recent Developments

Table 133. TieTa Company Information, Head Office, Market Area, and Industry Position

Table 134. TieTa Company Profile and Main Business

Table 135. TieTa Customer Service Outsourcing Models, Specifications, and Application

Table 136. TieTa Customer Service Outsourcing Revenue and Gross Margin, US$ Million, 2020-2025

Table 137. TieTa Recent Developments

Table 138. Confero Company Information, Head Office, Market Area, and Industry Position

Table 139. Confero Company Profile and Main Business

Table 140. Confero Customer Service Outsourcing Models, Specifications, and Application

Table 141. Confero Customer Service Outsourcing Revenue and Gross Margin, US$ Million, 2020-2025

Table 142. Confero Recent Developments

Table 143. Primech Company Information, Head Office, Market Area, and Industry Position

Table 144. Primech Company Profile and Main Business

Table 145. Primech Customer Service Outsourcing Models, Specifications, and Application

Table 146. Primech Customer Service Outsourcing Revenue and Gross Margin, US$ Million, 2020-2025

Table 147. Primech Recent Developments

Table 148. Whistl Company Information, Head Office, Market Area, and Industry Position

Table 149. Whistl Company Profile and Main Business

Table 150. Whistl Customer Service Outsourcing Models, Specifications, and Application

Table 151. Whistl Customer Service Outsourcing Revenue and Gross Margin, US$ Million, 2020-2025

Table 152. Whistl Recent Developments

Table 153. Paper Alternative Company Information, Head Office, Market Area, and Industry Position

Table 154. Paper Alternative Company Profile and Main Business

Table 155. Paper Alternative Customer Service Outsourcing Models, Specifications, and Application

Table 156. Paper Alternative Customer Service Outsourcing Revenue and Gross Margin, US$ Million, 2020-2025

Table 157. Paper Alternative Recent Developments

List of Figures

Figure 1. Customer Service Outsourcing Picture

Figure 2. Global Customer Service Outsourcing Consumption Value, (US$ million) & (2020-2031)

Figure 3. China Customer Service Outsourcing Consumption Value, (US$ million) & (2020-2031)

Figure 4. By Consumption Value, China Customer Service Outsourcing Market Share of Global, 2020-2031

Figure 5. Global Customer Service Outsourcing Market Share by Company, (Tier 1, Tier 2, and Tier 3), 2024

Figure 6. China Customer Service Outsourcing Key Participants, Market Share, 2024

Figure 7. Customer Service Outsourcing Industry Chain

Figure 8. Customer Service Outsourcing Procurement Model

Figure 9. Customer Service Outsourcing Sales Model

Figure 10. Customer Service Outsourcing Sales Channels, Direct Sales, and Distribution

Figure 11. Partial Outsourcing

Figure 12. Complete Outsourcing

Figure 13. by Type, Global Customer Service Outsourcing Consumption Value, 2020-2031, US$ Million

Figure 14. by Type, Global Customer Service Outsourcing Consumption Value Market Share, 2020-2031

Figure 15. Large Enterprises

Figure 16. SMEs

Figure 17. by Application, Global Customer Service Outsourcing Consumption Value, 2020-2031, US$ Million

Figure 18. by Application, Global Customer Service Outsourcing Revenue Market Share, 2020-2031

Figure 19. By Region, Global Customer Service Outsourcing Consumption Value Market Share, 2020-2031

Figure 20. North America Customer Service Outsourcing Consumption Value & Forecasts, 2020-2031, US$ Million

Figure 21. By Country, North America Customer Service Outsourcing Consumption Value Market Share, 2024

Figure 22. Europe Customer Service Outsourcing Consumption Value & Forecasts, 2020-2031, US$ Million

Figure 23. By Country, Europe Customer Service Outsourcing Consumption Value Market Share, 2024

Figure 24. Asia Pacific Customer Service Outsourcing Consumption Value & Forecasts, 2020-2031, US$ Million

Figure 25. By Country/Region, Asia Pacific Customer Service Outsourcing Consumption Value Market Share, 2024

Figure 26. South America Customer Service Outsourcing Consumption Value & Forecasts, 2020-2031, US$ Million

Figure 27. By Country, South America Customer Service Outsourcing Consumption Value Market Share, 2024

Figure 28. Middle East & Africa Customer Service Outsourcing Consumption Value & Forecasts, 2020-2031, US$ Million

Figure 29. United States Customer Service Outsourcing Consumption Value, 2020-2031, US$ Million

Figure 30. by Type, United States Customer Service Outsourcing Consumption Value Market Share, 2024 VS 2031

Figure 31. by Application, United States Customer Service Outsourcing Consumption Value Market Share, 2024 VS 2031

Figure 32. Europe Customer Service Outsourcing Consumption Value, 2020-2031, US$ Million

Figure 33. by Type, Europe Customer Service Outsourcing Consumption Value Market Share, 2024 VS 2031

Figure 34. by Application, Europe Customer Service Outsourcing Consumption Value Market Share, 2024 VS 2031

Figure 35. China Customer Service Outsourcing Consumption Value, 2020-2031, US$ Million

Figure 36. by Type, China Customer Service Outsourcing Consumption Value Market Share, 2024 VS 2031

Figure 37. by Application, China Customer Service Outsourcing Consumption Value Market Share, 2024 VS 2031

Figure 38. Japan Customer Service Outsourcing Consumption Value, 2020-2031, US$ Million

Figure 39. by Type, Japan Customer Service Outsourcing Consumption Value Market Share, 2024 VS 2031

Figure 40. by Application, Japan Customer Service Outsourcing Consumption Value Market Share, 2024 VS 2031

Figure 41. South Korea Customer Service Outsourcing Consumption Value, 2020-2031, US$ Million

Figure 42. by Type, South Korea Customer Service Outsourcing Consumption Value Market Share, 2024 VS 2031

Figure 43. by Application, South Korea Customer Service Outsourcing Consumption Value Market Share, 2024 VS 2031

Figure 44. Southeast Asia Customer Service Outsourcing Consumption Value, 2020-2031, US$ Million

Figure 45. by Type, Southeast Asia Customer Service Outsourcing Consumption Value Market Share, 2024 VS 2031

Figure 46. by Application, Southeast Asia Customer Service Outsourcing Consumption Value Market Share, 2024 VS 2031

Figure 47. India Customer Service Outsourcing Consumption Value, 2020-2031, US$ Million

Figure 48. by Type, India Customer Service Outsourcing Consumption Value Market Share, 2024 VS 2031

Figure 49. by Application, India Customer Service Outsourcing Consumption Value Market Share, 2024 VS 2031

Figure 50. Middle East & Africa Customer Service Outsourcing Consumption Value, 2020-2031, US$ Million

Figure 51. by Type, Middle East & Africa Customer Service Outsourcing Consumption Value Market Share, 2024 VS 2031

Figure 52. by Application, Middle East & Africa Customer Service Outsourcing Consumption Value Market Share, 2024 VS 2031

Figure 53. Research Methodology

Figure 54. Breakdown of Primary Interviews

Figure 55. Bottom-up Approaches

Figure 56. Top-down Approaches